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How supermonay88 Handles Your Personal Information

This privacy policy covers exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use our platform — and how we keep it secure.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access your dataClear data retention termsIndonesia-relevant policy scope
supermonay88 How supermonay88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We take a few concrete steps to make sure your data stays where it should — encrypted in transit, limited in access, and never used beyond what this policy states. Here is what that looks like in practice across four areas.

Encryption in Transit

All data moving between your device and our servers is protected with SSL encryption. This applies to account login, wallet top-ups via DANA or OVO, and session activity.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can block non-essential cookies in your browser without losing core account access.

Access Restrictions

Only staff with a direct operational need can access your personal data. Access is logged internally and reviewed periodically to prevent unauthorised internal use.

Data Correction and Deletion

You can request a correction or deletion of your account data at any time via live chat or email support. We process verified requests and confirm the outcome in writing.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right first contact. Use the channel that works for you — we aim to respond to privacy-related requests within a reasonable timeframe and keep you updated through the same channel you used to reach us.

Team online

Live Chat

Open the chat widget on any page while logged in. State your privacy request clearly and our team will confirm receipt and next steps.

Email Support

Send your data access or correction request to our support email. Include your registered account details so we can verify your identity before acting.

Account Help Centre

Log in and visit the Help section under your account settings to submit a formal data request or check the status of an existing one.

Common Questions About Your Data and Rights

Here are the questions we hear most often about how supermonay88 handles personal data. If your question is not listed, reach out via live chat or email and we will respond with a specific answer.

We collect your registration details, wallet identifiers for DANA, OVO or GoPay, transaction records, and session data like IP address and device type for security purposes.

No. Your e-wallet identifiers are used only to process your deposits and withdrawals. We do not share payment details with third parties for marketing or any unrelated purpose.

Contact us via live chat or email while logged in to your account. Verify your identity and we will compile your data and send it back through the same channel.

Yes. Submit a deletion request through live chat or the Help section in your account. We will confirm whether any legal or audit retention period applies before proceeding.

We use session cookies for login continuity and optional analytics cookies. You can disable non-essential cookies in your browser; your account will still work normally after doing so.

Retention periods differ by data type. Transaction records are kept for audit compliance. Contact support to ask about a specific category and we will give you a direct answer.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.